Contact information

We are happy to help with questions about products, orders, delivery, returns, or your account.

Customer Service Hours: Monday-Friday, 9:00 AM-5:00 PM Eastern Time, excluding U.S. federal holidays.

Business Address:
NORCREST TRADING LLC
2480 Alumni Dr
Lexington, KY 40517
United States

NORCREST HOME is an online-only store. Please contact us by email before sending any return or visiting the address. Customer pickup and walk-in shopping are not available.

We aim to respond to customer service emails within 1-2 business days.