Privacy policy

NORCREST HOME respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, create an account, place an order, or contact us.

Information We Collect

We may collect information you provide directly, including your name, email address, billing address, shipping address, phone number, payment-related information, order details, and messages sent to customer support.

We may also collect technical information automatically, such as IP address, device type, browser type, pages viewed, shopping-cart activity, and cookies or similar technologies.

How We Use Information

We use personal information to process and deliver orders, communicate about orders and returns, provide customer service, prevent fraud, maintain website security, improve our website and products, send marketing messages when you choose to receive them, and meet legal, tax, accounting, and regulatory obligations.

How We Share Information

We share information only as needed to operate our business, including with payment processors, ecommerce-platform providers, shipping carriers, customer-service providers, and professional advisers. These providers may use information only as necessary to perform services for us or comply with law.

We may also disclose information when required by law, to protect our rights or customers, or in connection with a business transaction such as a merger or asset sale.

Your Choices

You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting support@norcresthome.com.

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information. To make a privacy request, email support@norcresthome.com. We may need to verify your identity before responding.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No online system is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Contact

For privacy questions or requests, contact:

NORCREST HOME
support@norcresthome.com
2480 Alumni Dr, Lexington, KY 40517, United States